Our Philosophy on Player Protection At Book of Dead and bookofdead-online.org, we consider gambling and related entertainment products purely as a form of leisure activity. It should be a fun, exciting, and entertaining experience. At the same time, we are fully aware of the potential social and financial risks that can arise if gaming ceases to be an innocent activity and develops into a problem. We are dedicated to promoting an environment based on responsible gaming, and we have a strong focus on player welfare. This policy explains our principles, the tools we offer to help you manage your gaming, and how we actively work to protect vulnerable individuals, including minors.
Absolute Age Limit: 18+ It is illegal for any person under 18 years of age to register an account or participate in any form of gaming activity on our platform. We have a zero-tolerance policy regarding underage gambling. To enforce this requirement, we reserve the right to perform electronic age verification checks and request satisfactory identification documents (such as a passport or driver's license) from our users. If it is discovered that a person under 18 has accessed the platform, the account will be immediately and permanently closed, and any winnings will be forfeited without notice.
Protection of Minors and Shared Devices If you share a computer, tablet, or smartphone with persons under 18 years of age, or live in a household with minors, a significant responsibility rests on you to prevent them from accessing gaming platforms. We strongly recommend that you keep your login details strictly confidential and never use features such as "remember password" on shared devices. Furthermore, we advise parents and guardians to use recognized filtering software that actively blocks access to gambling websites for minors. By taking these precautions, you actively contribute to creating a safe digital home environment.
Stay in Control: Advice and Warning Signs For most people, gaming is unproblematic, but for a small percentage, it can lead to serious challenges. It is crucial to maintain a healthy perspective. We recommend that you never gamble with money you cannot afford to lose, and that you never try to "chase" losses by playing for more than planned. Gaming should never be seen as a solution to financial problems or a way to earn money.
It is important to be honest with yourself and be aware of potential warning signs. Some indicators that gaming may be becoming a problem include:
- Spending more time and money on gaming than you originally planned.
- Lying to family or friends about the extent of your gaming activity.
- Borrowing money or selling assets to finance gaming.
- Neglecting work, studies, family, or personal hygiene due to gaming.
- Feeling anxiety, depression, or extreme irritability when you don't have the opportunity to play.
Our Self-Control Tools To assist you in maintaining a safe and controlled gaming pattern, we offer a range of practical tools that you can activate directly from your user account on bookofdead-online.org. We encourage all our users to familiarize themselves with and proactively use these features.
Deposit and Loss Limits You have the option to set fixed limits on how much money you can deposit into your account over a predefined period (daily, weekly, or monthly). Similarly, you can define an absolute limit on how much you are willing to lose in a given period. Once these limits are reached, the system will automatically block further deposits or gameplay until the period has expired.
Session and Time Limits To help you manage the time you spend on the platform, you can activate time limits. This tool will give you a clear warning or automatically log you out when your predetermined playing time has expired. This is an effective means of avoiding losing track of time while engaged in entertainment.
Time-out If you feel that you need a short, temporary break to re-evaluate your gaming habits, you can activate a "time-out". This function blocks access to your account for a short period, for example, 24 hours, a week, or up to a month. During this period, you will not be able to log in or receive marketing material from us.
Self-Exclusion If you realize that you have an ongoing gaming problem and need to refrain from gaming for an extended period, we offer a formal self-exclusion procedure. By selecting this option, your account will be closed for a minimum of six months, or permanently if desired. During the self-exclusion period, it will be technically impossible to reopen the account, and we will take all reasonable steps to ensure that you do not receive any promotional material from Book of Dead.
Training and Monitoring Although we do not make absolute guarantees for flawless monitoring, we strive to train our customer service team to recognize the early signs of problematic gaming behavior. Our personnel are instructed to handle sensitive conversations with empathy and professionalism, and they are equipped to guide users towards the right tools and support resources.
Seek Professional Help If you are concerned about your own or a loved one's gaming habits, we strongly encourage you to seek independent, professional help immediately. There are a number of independent organizations, therapists, and support groups that offer confidential counseling and treatment for gambling addiction. Recognizing the problem and asking for help is the most important and courageous first step you can take towards regaining control.
For support related to your account or to request activation of restrictions, please contact our team at [email protected].