Categories of data we collect Depending on how you interact with our platform, we may collect various types of information. We always limit collection to what is strictly necessary for the purpose.
Identity and contact information If you choose to register an account or contact us, we may ask for basic information such as full name, date of birth, email address, physical address, and phone number. Date of birth is specifically required to verify that you meet our absolute age limit of 18 years.
Usage and device data When you navigate the platform, we automatically collect technical information. This includes your IP address, browser type, operating system, time zone, and details of how you use the website (which games you view, clicks, and duration of visits).
Transaction information If the platform facilitates transfers, we will record history related to deposits, withdrawals, and gaming activity. Please note that we do not store full credit card details on our servers; such transactions are handled by secure, external payment providers.
Communication with customer support All dialogue you have with our support team via email or other channels will be stored to assist you effectively, resolve any disputes, and improve our general customer service.
Legal basis for processing We only process your personal data when we have a valid legal basis to do so. This includes:
- Fulfillment of contract: Data necessary to provide the services you have requested.
- Legal obligation: Information we must retain to comply with laws related to accounting or anti-money laundering measures.
- Legitimate interest: Processing to ensure the security of the platform and improve the user experience.
- Consent: In cases where you have explicitly agreed to, for example, marketing communication.